How long does shipping take?

Orders are typically delivered within 4–6 business days in the U.S. and 7–14 business days for international orders. You’ll receive a tracking number as soon as your order ships.

Are the sizes accurate?

Yes — our sizing follows the detailed chart shown on each product page. We recommend checking the chart before ordering to ensure the best fit for you.

What is your return policy?

We offer a 30-day return policy. Items must be unused, in their original packaging, and include proof of purchase. Contact us at support@wovenmama.com to initiate a return.

Can I cancel my order?

You can cancel your order within 24 hours of placing it. If it has already shipped, simply follow our return process once you receive your package.

What if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please email support@wovenmama.com with your order number and a photo of the issue. We’ll offer a replacement or refund right away.

Is Woven Mama a trusted brand?

Absolutely 🙌. Woven Mama is part of Forefanz LLC, a U.S.-based company that has proudly served over 28,000 families since 2021. Our parent brand earned more than 4,000 verified 4.9-star reviews from happy moms and families. We bring that same trusted quality directly to you with high-quality, comfortable, family-friendly apparel.

Do you offer gift cards?

Yes! You can purchase Woven Mama digital gift cards in different amounts — perfect for moms, friends, or loved ones. Gift cards are delivered instantly by email and never expire.

How do I care for my shirt or sweatshirt?

To keep your item looking new:

-Wash inside out with cold water

-Use mild detergent

-Tumble dry low or hang to dry

-Avoid ironing directly on the design

Do you ship internationally?

Yes 🌎 We ship worldwide! Delivery times vary by location, usually between 7–14 business days.

What payment methods do you accept?

We accept all major credit and debit cards, Apple Pay, and Shop Pay. All payments are processed securely through Shopify’s PCI-compliant gateway. PayPal will be available soon — stay tuned!

How can I contact customer support?

Our friendly team is always here to help 💌. Reach us anytime via the live chat on our website or email support@wovenmama.com. We typically reply within 24 hours.